Fine Print
Cancellation Policy
Cancelling a room booking
You can cancel your room booking free of charge up to 24 hours before your scheduled arrival day. To cancel, please call the motel on 02 6036 3944 — if you booked online, you can also cancel through your booking confirmation. Cancellations within 24 hours of arrival: please call us as soon as you can and we'll do our best; the terms confirmed at the time of booking apply.
Bookings made through the booking engine
Online bookings are completed through the motel's booking engine. The cancellation terms shown by the engine at the time you book apply to those bookings, and cancellations are handled through your booking confirmation or by calling reception.
Pet-friendly rooms
Our pet-friendly rooms are booked by direct enquiry and follow the same 24-hour cancellation policy — please call the motel to cancel or change these bookings.
Meal pre-orders
Meal pre-orders can be changed or cancelled by calling reception any time up to the daily order cut-off (6:30 PM by default) on the day of the order. After the cut-off, please call us and we'll do our best.
Changes to your stay
Want to move your dates or change your room type? Call us — we'll happily move your booking subject to availability.
Contact
Cancellations and changes: call 02 6036 3944 or speak to us at 46 Albury Street, Holbrook NSW 2644.